System Status for PRTG Hosted Monitor

Partially Degraded Service

About This Site

This is Paessler PRTG Hosted Monitor's status page, where you can get updates on how our services and features are doing. If there are any interruptions to our service, we will post a note to keep you informed.

PRTG Instances Degraded Performance
90 days ago
100.0 % uptime
Today
PRTG Servers Operational
PRTG Notification Emails ? Degraded Performance
AWS EC2 Instances (af-south-1 - Africa - Cape Town) Operational
AWS EC2 Instances (ap-east-1 - Hong Kong) Operational
AWS EC2 Instances (ap-northeast-1 - APAC - Tokyo) Operational
AWS EC2 Instances (ap-northeast-2 - APAC - Seoul) Operational
AWS EC2 Instances (ap-northeast-3 - APAC - Osaka) Operational
AWS EC2 Instances (ap-south-1 - Mumbai) Operational
AWS EC2 Instances (ap-south-2 - Hyderabad) Operational
AWS EC2 Instances (ap-southeast-1 - APAC - Singapore) Operational
AWS EC2 Instances (ap-southeast-2 - APAC - Sydney) Operational
AWS EC2 Instances (ap-southeast-3 - Jakarta) Operational
AWS EC2 Instances (ca-central-1 - Canada - Montreal) Operational
AWS EC2 Instances (eu-central-1 - Europe - Frankfurt) Operational
AWS EC2 Instances (eu-central-2 - Zurich) Operational
AWS EC2 Instances (eu-south-2 - Spain) Operational
AWS EC2 Instances (eu-west-1 - Europe - Ireland) Operational
AWS EC2 Instances (eu-west-2 - Europe - London) Operational
AWS EC2 Instances (eu-west-3 - Europe - Paris) Operational
AWS EC2 Instances (eu-north-1 - Europe - Stockholm) Operational
AWS EC2 Instances (eu-south-1 - Europe - Milan) Operational
AWS EC2 Instances (me-central-1 - UAE) Operational
AWS EC2 Instances (me-south-1 - Bahrain) Operational
AWS EC2 Instances (us-east-1 - United States - Northern-Virginia) Operational
90 days ago
100.0 % uptime
Today
AWS EC2 Instances (us-east-2 - Ohio) Operational
AWS EC2 Instances (us-west-2 - United States - Oregon) Operational
AWS EC2 Instances (sa-east-1 - South America - SĂŁo Paolo) Operational
AWS SNS eu-west-1 (Backend-communication) Operational
app.my-prtg.com Operational
Website Operational
AWS dynamodb-eu-west-1 Operational
AWS lambda-eu-west-1 Operational
AWS route53 Operational
AWS S3 Operational
Authentication Operational
90 days ago
100.0 % uptime
Today
Subscriptions Operational
90 days ago
99.97 % uptime
Today
Subscription Service Operational
90 days ago
99.91 % uptime
Today
Payment Gateway Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Nov 20, 2025

No incidents reported today.

Nov 19, 2025
Completed - The scheduled maintenance has been completed.
Nov 19, 14:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 07:00 UTC
Scheduled - All hosted PRTG instances will be queued for being updated during this maintenance window. Instances will be unavailable for less than 15 minutes during the actual update process.
Nov 17, 09:17 UTC
Nov 18, 2025
Resolved - We are pleased to confirm that login issues affecting PRTG hosted instances have been resolved. The Cloudflare outage impacting our Auth0 authentication service has been addressed, and all systems are now operating normally. We appreciate your patience and understanding during this incident. If you continue to experience any issues, please don't hesitate to contact our support team.
Nov 18, 16:38 UTC
Investigating - We are currently experiencing login issues affecting PRTG hosted instances. This is due to an ongoing Cloudflare outage impacting our Auth0 authentication service. We are actively monitoring the situation and working with our service providers to restore normal operations as quickly as possible. We apologize for any inconvenience this may cause.
Nov 18, 15:21 UTC
Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.