This is Paessler PRTG Hosted Monitor's status page, where you can get updates on how our services and features are doing. If there are any interruptions to our service, we will post a note to keep you informed.
PRTG Instances
Operational
90 days ago
100.0
% uptime
Today
PRTG Servers
Operational
PRTG Notification Emails
?
Operational
AWS EC2 Instances (af-south-1 - Africa - Cape Town)
Operational
AWS EC2 Instances (ap-east-1 - Hong Kong)
Operational
Completed -
The scheduled maintenance has been completed.
Oct 23, 13:02 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 07:00 UTC
Scheduled -
All hosted PRTG instances will be queued for being updated during this maintenance window. Instances will be unavailable for less than 15 minutes during the actual update process.
Oct 21, 07:37 UTC
Resolved -
All systems are back up and running again.
Oct 20, 13:09 UTC
Update -
Subscription Service is fine again. We notice occasional issues with EC2 instances in us-east-1 when being restarted, being stuck in stopping state. We're actively working on recovering those machines as fast as possible.
Oct 20, 12:24 UTC
Update -
We are continuing to monitor for any further issues.
Oct 20, 12:22 UTC
Update -
We see continous recovery on the subscription service, reducing severity from major outage to degraded performance and continue monitoring.
Oct 20, 09:48 UTC
Monitoring -
Issues are related to an outage in one AWS region that affected some of our own and also relevant 3rd party services. See also https://health.aws.amazon.com/health/status
Listing existing subscriptions/instances on app.my-prtg.com might be still impaired, same goes for booking new subscriptions or starting PRTG Hosted Monitor trials.
Recovery is currently ongoing, we monitor the situation and post an update.
Oct 20, 09:39 UTC
Investigating -
We are currently seeing elevated error rates impacting several services. Services related to booking/managing subscriptions are impaired as well. Existing subscriptions are currently also not showing.
Oct 20, 08:02 UTC